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Partners in Care is the largest provider of HHA service in New York, providing more than 8.5 million hours of HHA service in 2005. Partners provides HHA and professional services, wellness programs and case management services throughout NYC, Nassau, Suffolk, Westchester and Rockland Counties. Partners is licensed by the New York State Department of Health and Accredited by the Community health Accreditation Program.
Features
Partners in Care has rigorous screening and hiring practices:
- Two verified references
- Demonstrated competency
- Personal interview
- Social security verification
- Criminal background check
- Fingerprinting of staff
- Annual health assessment
- Pre-employment and annual drug screen
Partners in Care trains its HHAs thirty hours beyond New York State certified training requirements, and offers specialty training in a number of areas including:
- Care of the Cognitively Impaired
- Working with Babies and Children
- Care of the Client at End of Life
In addition to vacation, sick and uniform benefits, Partners in Care HHAs are offered benefits not customarily available to other home care workers:
- Health Benefits
- Wellness Promotion Programs
- Pension Benefits
- Life Insurance
- Bonuses
An individualized care plan is established for each patient by a registered nurse, staff are carefully supervised and care is coordinated with the clients physician.
Partners assigns competent replacement HHAs when a planned or unplanned substitute is required.
Partners coordinates services with VNSNY when a client requires care from a certified home health agency.
Benefits
Patients receive care from competent, credentialed personnel. Patients can have a sense of security and peace of mind about the staff we assign to care for them.
HHAs assigned to patients have a margin of competence and experience not generally found in HHAs from other agencies.
Provision of benefits ensures the availability of a large reserve of loyal, experienced HHAs. Partners has very high HHA retention rate. With more than 5400 HHAs, a significant percentage employed over ten years, Partners has the capacity to meet special needs.
Timely communication among patient, nurse, physician, HHA and Partners in Care supervisors ensures care is safe and responsive to patient needs.
Clients and their family members have peace of mind in knowing a capable replacement HHA will be available in case of emergency.
When care needs change requiring the services of a certified agency, clients can retain the HHA assigned to them and have the option of adding supplemental hours with the same staff.
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